How to Guides

Using FTP at QuantumHost

FTP Access to your Website

To access your website via FTP you will need to use a "Virtual Directory" to take you to the root of your site. Previously, it was possible to directly access the root of your site using only the domain name (ie. YOURDOMAIN.COM). It is now necessary to access the root of your site using a virtual directory path such as this: YOURDOMAIN.COM/YOURDOMAIN. Note that most FTP clients require that you put this necessary information into different areas, not in a single location... please read on.

Note that your website's primary name is used as the virtual directory name. You will want to be sure to not use the domain extension at the end of your domain name. (ie. do not use YOURDOMAIN.COM/YOURDOMAIN.COM)

Should you access the root FTP site you will note there are no directories from which to choose. You can use the "change directory" command, then enter the name of your Virtual Directory. The name of your Virtual Directory is your primary domain name, minus the root extension as mentioned above.

Several FTP programs allow you to specify the starting directory for FTP access. You may want to save your Virtual Directory name (ie. /YOURDOMAIN) as the starting directory.

DreamWeaver can be successfully modified by going to DEFINE SITE - SELECT SITE (select your site hosted at QuantumHost) - PROPERTIES. In the remote server settings enter your primary domain name (YOURDOMAIN.COM)... in the HOST DIRECTORY enter your Virtual Directory name... ie. YOURDOMAIN. You should not use "/YOURDOMAIN" as the Host Directory name... be sure to leave out the slash.

Access is still protected. Be sure to have your username and password handy when accessing your site via FTP.